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Logging in with your phone number or email

Written by Sven Poppelmann

[[company/farmwalk|Farmwalk]] uses a simple, secure login system with one-time passwords (OTP). No passwords to remember - just your phone number or email address and a verification code sent to you each time.

Login process

  1. Go to the [[company/farmwalk|Farmwalk]] login page

  2. Enter your phone number or email address

  3. Click Send Code

  4. Check your phone or email for a 6-digit verification code

  5. Enter the code in the app

  6. You're logged in

Phone number login

  • Use your full phone number including country code (e.g., +44 7700 123456)

  • You'll receive an SMS with your verification code

  • Codes arrive within 30 seconds typically

  • Each code is valid for 5 minutes

Email login

  • Use the email address associated with your [[company/farmwalk|Farmwalk]] account

  • Check both inbox and spam folders for the verification email

  • Click the code in the email or copy it into the app

  • Codes expire after 5 minutes for security

Magic links

Some workflows provide magic links that log you in automatically:

  • Evidence request links

  • Shared consult session summaries

  • Team invitation links

Troubleshooting login issues

  • No code received - Check spam folder, ensure phone has [[company/signal|signal]], wait up to 2 minutes

  • Code not working - Ensure you're entering it within 5 minutes, check for typos

  • Wrong number/email - Double-check the contact details you entered

  • Account not found - Contact your farm manager to ensure you've been added to the organisation

Security features

  • No passwords means no password breaches

  • Codes expire quickly to prevent misuse

  • Login attempts are rate-limited to prevent spam

  • All login activity is logged for security monitoring

Tips

  • Save [[company/farmwalk|Farmwalk]] as a bookmark for quick access

  • Ensure your phone number and email are up to date in your profile

  • If you change phone numbers, update your account before losing access to the old number

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