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I can't see my farm or organisation

Written by Sven Poppelmann
Updated today

If you've logged in but can't see a farm or your organisation, here are the most common causes and how to fix them.

Check your login details

Make sure you're logging in with the same phone number or email that was used in the invitation. If you have multiple accounts, you might be logged into the wrong one.

Check your access

If you have a Manager or Viewer role, you only see farms that have been specifically shared with you. Ask your organisation's Owner or Admin to check your farm access settings.

Check your invitation

If you were recently invited, make sure you've accepted the invitation. Check your email or messages for the original invite link.

Still stuck?

If none of the above helps:

  • Try logging out and back in

  • Clear your browser cache and try again

  • Ask your organisation admin to verify your account exists in the team list

  • Contact Farmwalk support using the chat widget in the bottom-right corner

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